Admin Assistant: Insurance Claim Recovery (Full Time)



At Willows Veterinary Centre and Referral Service we are continually expanding our Specialist services, we are now seeking to recruit a full time Admin Assistant to join our busy team at our stunning state-of-the-art veterinary hospital located in Shirley, West Midlands.

If you are you looking for a dynamic and fast-paced role within an evolving team, then look no further!

We are looking for an Admin Assistant with strong administrator experience to become part of our fantastic team supporting clients in advance of their appointment and beyond.

The role encompasses many different responsibilities including processing of pet insurance claims and queries, following these through to account completion, as well as administration tasks. A degree of flexibility and teamwork will be required to meet the varying needs. To be considered for this position you must have a minimum of two years’ experience, good communication skills, accuracy, attention to detail, must be computer literate and have the ability to manage conflicting priorities.

The ability to work under pressure and remain positive, professional, friendly and a genuine concern for clients and their pets are of the utmost importance. No two days are the same, the pace can be fast and the challenges rewarding.

Why Willows?

Our philosophy is very much one of friendly co-operation between all members of the team with a collaborative culture between clinicians working across every specialism. Willows is proud to be accredited by Investors in People at the extended Silver level, and we are dedicated to providing excellent working conditions, care and support for all of our 190+ personnel.


Professional Perks

  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • Birthday leave
  • Company pension scheme
  • Wellbeing and Employee Assist programme
  • Access to our well-being and relaxation suite
  • Stunning state-of-the-art purpose-built facilities
  • End of month Treat Day
  • Free weekly fresh fruit offered to all associates
  • Cycle to work scheme

Closing Date

The closing date for applications is Tuesday 21st July 2020

Interviews for the positions will be held on

Find Out More

If you would like to find out more about the Admin Assistant: Insurance Claim Recovery (Full Time) please contact:

Rebecca Tomlinson, Practice Manager:

Marianne Delaney , :

or call 0121 712 7070

For the full job description, please click here

To Apply

To apply for the position please include a covering letter of intent and your current CV to Tinderjit Khatkar: careers@willows.uk.net or via post to:

Willows Veterinary Centre and Referral Service
Highlands Road
West Midlands
B90 4NH.