World Leading Cancer Care Specialists

Supported by a dedicated cancer care nursing team, providing round-the-clock care and support, our Specialist-led Oncology team works together with our team of Specialists across 14 disciplines including, Soft Tissue Surgery, Internal Medicine, and Diagnostic Imaging.

Underpinned with leading-edge technology including electrochemotherapy, world class diagnostics and surgical techniques, Willows offers a truly multidisciplinary approach, helping pets with cancer stay well for longer.

At Willows we aim to provide a sympathetic and caring approach which takes full account of the owner’s wishes.

Improving the patient’s quality of life is our most important concern at every stage. From the first consultation our Cancer Care Specialists will remain in close contact with the referring Vet, both while a patient is in hospital and following discharge. Follow-up care may be provided at Willows or it may be arranged for the referring practice to do this.


Surgical Oncology

Our Cancer Care Specialists are experienced in the management of all forms of solid tumours and reconstructive surgery. Particular areas of interest include the management of mast cell tumours, soft tissue sarcomas, tumours inside the mouth (oral tumours), chest (thoracic) tumours, and tumours in the abdomen.

Fig 1: Soft Tissue Specialists performing key-hole surgery


Medical Oncology

Our Cancer Care Specialists can provide a range of chemotherapy (anti-cancer drug treatment) protocols for the management of cancer, tailored to each patient. Chemotherapy in humans often causes significant side effects. The drug combinations used in pets however are generally very well tolerated, offering a good quality of life whilst managing the underlying cancer. Our Medicine Specialists have expertise in managing a wide range of cancers including lymphoma, mast cell disease and bladder tumours, and in giving supplementary medical treatment for patients with osteosarcoma and haemangiosarcoma.

Fig 2: A patient undergoing chemotherapy


Leading Edge Therapy

Our clinicians are involved in the use of some of the most up to date treatments including:

  • Tyrosine kinase inhibitors; for the treatment of various types of cancer including mast cell tumours
  • Metronomic (low-dose) chemotherapy; for various tumours such as nasal tumours and sarcomas
  • Therapeutic melanoma vaccine; for treatment of certain melanomas
  • Electrochemotherapy
  • Stelfonta
  • Intra-cavitary chemotherapy; an anti-cancer drug delivered into a cavity such as the chest or the abdomen to maximise the concentration of drug where it is needed, reducing side effects on the rest of the body where it is not required.

Fig 3: Willows’ cutting edge Diagnostic Imaging equipment


Facilities and Expertise at Willows

Diagnostic Imaging: Willows’ cutting edge Diagnostic Imaging equipment combined with the Specialist expertise of the Clinicians and Radiographer are critical in making an accurate diagnosis and performing a thorough assessment of cancer patients. The information provided is invaluable in determining the outlook for each patient and the optimal means of managing the condition. All scans and imaging investigations performed are tailored to each individual patient.

Specialist-led Anaesthesia: Willows’ dedicated team of Specialist Anaesthetists are involved in the assessment of patients prior to sedation or anaesthesia and tailor anaesthetic protocols for each patient. This is very important in minimising the risk of the procedure, particularly in patients that are already ill and who may be undergoing lengthy and major surgery. Our Anaesthetists are also involved in pain management. Their expert help aims to make all patients as comfortable as possible, be it at the time of surgery or when managing any pain that might result from the underlying cancerous condition. In addition, our Anaesthesia team work closely with our multi-disciplinary Specialists in providing critical care to seriously ill patients in our Intensive Care Unit.

Nutritional Support: Willows is one of a handful of Specialist centres in Europe to have a board-certified Specialist in Clinical Nutrition who can provide advice on nutritional support of cancer patients. This may involve changes to diet (including tube feeding for patients that cannot eat), whilst in some poorly patients it may involve giving nutritional support intravenously.

Multi-disciplinary Specialists: Specialists from across our Ophthalmology, Orthopaedic and Neurology teams will also see patients with cancers in, for example, the eye, eye socket, bones, joints, spine and brain. Wherever required, they will seek the assistance of members of the Oncology teams to assist in the diagnosis and management of these patients, providing a true 360 degree approach to care of all patients.

Meet The Team

Chiara Penzo


RCVS Specialist in Veterinary Oncology
EBVS® European Veterinary Specialist in Small Animal Oncology

In 2009 Chiara was the first in Europe to be awarded by examination the title of European Veterinary Specialist in Oncology, DipECVIM-CA (Oncology). Chiara graduated with honours in 2003 and achieved a PhD in 2006 from University of Padua (Italy). She went on to complete a one year Small Animal Internship at the University of Glasgow and a three year residency in Internal Medicine and Oncology at The University of Edinburgh.

Following her Specialist training, Chiara developed and led a busy small animal oncology service in a private referral hospital in Glasgow. From 2009 to 2015 she also offered online multilingual Specialist consultations in small animal internal medicine and oncology for UK and Europe.

Alongside her clinical work, Chiara is an Honorary Lecturer at The University of Liverpool and a multilingual specialist consultant, writer and lecturer at events in the UK and Europe. Her focus is on postgraduate training in small animal oncology and internal medicine, and online education of pet owners and animal carers. Chiara was a member of the general and oncology examination committees of the European College of Veterinary Internal Medicine (ECVIM) from 2011 to 2018.

Chiara is one of the few certified veterinary surgeons in the country experienced in the use of electrochemotherapy and she is specifically interested in the treatment of unresectable tumours and the development of immunotherapy protocols.

Chiara’s aims are “To provide Vets and owners on a daily basis with the most up-to-date information on cancer diagnosis and treatment options, so pets can spend more time with their families whilst protecting their quality of life and preventing suffering.”

Chiara invites Vets and pet owners to follow her on her Facebook Page Chiara Penzo Vet Oncology and on the Facebook Group Cancer Pet Forum that she administers, where owners of pets with cancer can find emotional support whilst sharing their stories.

Chiara lives in the East Midlands with her husband, also a Vet, her two young boys and her little dog Tosca. Chiara is also a certified seasonal yoga teacher. In her free time, Chiara enjoys swimming, running and cycling.

Claire Williams


Veterinary Oncologist

Claire graduated with honours from the Royal Veterinary College in 2007. She then spent eight hugely varied and rewarding years in small animal practice in Lincolnshire. During this time Claire enjoyed seeing a whole range of patients and conditions. She gained insight into the deep bond between owners and their companions, in particular how best to manage end-of-life care and promote good quality of life for her patients. Inspiration from her patients and further study led Claire’s interests in oncology and comparative medicine to grow.

In 2016 she began an internship at Edinburgh University in small animal oncology. Following successful completion of her internship, she went on to complete a three year residency in small animal oncology. During this time, she was a key member of a very busy world-renowned oncology department treating patients in all fields of oncology with an emphasis on medical and radiation oncology patients.

Claire has two dogs and two cats at home, which keep her busy and give her a huge amount of joy! She loves being in the outdoors, running with her dogs and rock climbing. She also has a keen interest in architecture and interior design, having renovated several period properties in her time!