Soft Tissue Surgery


Soft Tissue Surgery: Extraordinary Vets for Extraordinary Pets

Home to one of the UK’s largest teams of Soft Tissue Surgery Specialists – complex is our everyday when providing treatment for over 800 new patients a year.

Harnessing our multidisciplinary Specialist team with exceptional capability and experience, Willows is uniquely positioned to diagnose and treat patients with complex soft tissue problems, achieving the best possible clinical outcomes for patients with a wide range of surgical conditions, including liver shunts, Brachycephalic Obstructive Airway Syndrome (BOAS), laryngeal paralysis, and both thoracic and abdominal pathology.

As experts in minimally invasive surgical techniques, our Specialist team performs procedures such as coil embolization of liver shunts and keyhole surgery, offering patients improved recovery times and shorter hospital stays.

With direct access to our Specialist, Emergency and Critical Care service, patients are supported by our dedicated team of Nurses and clinical support staff 24 hours a day, every day of the year, providing the best possible care for your pet.


What can I Expect if my Pet is Referred to a Soft Tissue Specialist?

Each visit will start with a detailed consultation, careful examination of the patient and an in-depth discussion about the findings and the plans for further investigation and treatment. Willows has access to state-of-the art diagnostic imaging facilities including digital radiography, CT scanning and MRI scanning.


What are the Most Common Conditions seen by the Soft Tissue Surgery Service?

The Soft Tissue Surgery team deals with a very wide range of conditions in both dogs and cats, mainly concerning the head and neck, respiratory tract (airway), chest and abdomen. Surgical management of cancer is also commonly performed.

Common conditions include:

  • Ear nose and throat : Total ear canal ablation (TECA) and bulla osteotomy, brachycephalic airway syndrome (BOAS), laryngeal paralysis and tracheal collapse
  • Urogenital: Congenital and acquired urinary incontinence, prostatic disease and cryptorchidism
  • Oncological: Both hard and soft tissue tumours (cancers) including mast cell tumour, soft tissue sarcomas and oral tumours
  • Gastrointestinal: Oesophageal foreign body removal, subtotal colectomy, colorectal surgery
  • Wound management and reconstruction: Local/distant skin flaps and free skin grafting
  • Vascular: Portosystemic shunts (abnormal blood vessels by-passing the liver)
  • Cardiothoracic: Congenital cardiac defects, pericardiectomy, lung lobectomy, thymectomy,
    pyothorax and chylothorax
  • Endocrine surgery: Thyroidectomy and adrenalectomy
  • Hernia/rupture surgery: Perineal hernia, diaphragmatic rupture and pericardioperitoneal diaphragmatic hernia

Many soft tissue surgical patients require intensive nursing and support from our Internal Medicine, Anaesthesia and Emergency and Critical Care teams. At Willows we provide a multi-disciplinary approach to the care of all patients, our Soft Tissue Specialists work closely with our dedicated Nursing team and Specialists across all disciplines, enabling us to optimise the care and outcome for each patient.


What Facilities are Available at Willows?

Our operating theatres are equipped and managed to the highest of standards, enabling our Surgeons to provide the best chance of a good outcome for their patients. Willows has the most advanced surgical instrumentation, enabling our Specialists to perform all procedures necessary, including minimally-invasive surgery (keyhole surgery). Our Specialists are supported by a highly trained and caring team of Veterinary Nurses who play a critical role in rehabilitating patients following surgery.


Ear, Nose and Throat Fixed Price Packages

To support our patients, clients and referring vets in achieving the best possible diagnosis and treatment plan we now offer fixed price packages for a range of Ear, Nose and Throat procedures to ensure a smooth referral process.

Willows’ fixed price packages support in making Specialist-led veterinary care accessible when it is needed most.

BOAS Investigation and Treatment

Laryngeal Paralysis

TECA / LBO - Unilateral

TECA / LBO - Bilateral

Meet The Team

Will Robinson


Head of Soft Tissue Surgery

European Specialist in Small Animal Surgery

RCVS Specialist in Small Animal Surgery

Will graduated from the Royal Veterinary College in 2010 and since then has worked in multiple small animal hospitals across the UK. He undertook a rotating internship at the Willows in 2012 before going to Bristol Veterinary School to complete his three year residency in small animal surgery and a clinical masters degree (MSc). During this time he also completed his BSAVA post graduate certificate in surgery. Will successfully passed the European diploma exam to become a European Specialist in Small Animal Surgery in 2020. Will’s research interests include minimally invasive surgical techniques and he is interested in all aspects of surgery and particularly enjoys fracture management and thoracic emergency surgery.

In his spare time Will enjoys exploring the countryside with his family and two crazy Cocker Spaniels, Olive and Rocket.

Chris Shales


Clinical Director

European Specialist in Small Animal Surgery

RCVS Recognised Specialist in Small Animal Surgery

Chris graduated from Cambridge Veterinary School in 2000 having gained a degree in Zoology in addition to qualifying as a Veterinary Surgeon. Chris then spent two hugely enjoyable years working in general practice in Suffolk before returning to Cambridge as a Resident in Small Animal Surgery.

Following completion of his residency in 2005, Chris worked as a Clinical Surgeon in the Soft Tissue Department of Cambridge University before moving to take up a post as Clinical Fellow in the Small Animal Surgery Department at Bristol University. He has been at Willows since 2009 and as such has been at the core of the team’s commitment to the pursuit of clinical excellence via a multi-disciplinary approach to Soft Tissue Surgery.

During his time at Willows Chris has been the Director of the Surgical Residency Training Programme and the Head of the Soft Tissue Surgery service. More recently Chris has become the Clinical Director at Willows and looks forward to sharing his passion for our core values though this role.

Chris is a Diplomate of the European College of Veterinary Surgeons and an RCVS Specialist in Small Animal Surgery. Chris has served as a member of the written examination sub-committee for the European College, the scientific programme committee for the BSAVA Congress. as an examiner for the RCVS Certificate in Small Animal Surgery and has been a committee member of the Association of Veterinary Soft Tissue Surgeons. Chris is currently on the programme committee for the annual scientific meeting of the European College of Veterinary Surgeons (ECVS).

Chris has published numerous scientific peer reviewed papers, written several textbook chapters and is an experienced lecturer to Vets at both local, national and international level.

Chris is particularly interested in upper airway surgery, brachycephalic obstructive airway syndrome (BOAS), portosystemic shunts, and surgical oncology. He is also a member of the interventional radiography group at Willows.

Chris is a keen rugby fan, landscape gardener, walker and mountain biker. Recent restrictions on his free time have led him to dust off his running shoes and explore the world of HIIT workouts – with mixed success! Chris and his family share their house with Hattie, a fantastic Labrador who was successfully treated at Willows for a liver shunt!

Erika Villedieu


EBVS® European Specialist in Small Animal Surgery

Internship Programme Director

Erika graduated from the University of Toulouse in France in 2014. After moving to the UK, she worked in general practice for two years and completed a small animal rotating Internship at the Royal Veterinary College and a surgical Internship at a Specialist referral hospital in Surrey, focusing on soft tissue surgery and surgical oncology.

Erika joined Willows as a Resident in Small Animal Surgery in July 2018, completed her residency in July 2021 and became a European Specialist in Small Animal Surgery in February 2022.  She is currently involved in research projects on pharyngeal mucoceles and sialadenosis, and had interests in minimally invasive procedures and wound management.
In her spare time, she enjoys cycling, running, and walking.

Kine Elmenhorst

BVMedSci BVM BVS PGCert Veterinary Medicine and Surgery MRCVS

EBVS European Specialist in Small Animal Surgery

Kine graduated from the University of Nottingham Veterinary School in 2015 with a strong interest in small animal surgery. Since graduating, Kine has spent a few years in General Practice and completed both a rotating internship at Dick White Referrals and a surgical internship at Fitzpatrick Referrals before joining Willows surgical team in July ’20 as a Resident in Small Animal Surgery.

Outside of work Kine loves travelling, and when that is not possible, she take great pleasure in spending time outdoors on long walks.

Hollie Horton


ECVS Resident in Small Animal Surgery

Hollie graduated from the University of Liverpool in 2017 and moved to South Wales where she spent a few years in general practice developing her love of small animal surgery. In 2020, Hollie first joined the Willows team as a rotating intern, which was then followed by a surgical internship at Fitzpatrick Referrals Orthopaedics and Neurology Hospital. She rejoined Willows in July 2022 and is currently working towards a European Diploma in Veterinary Surgery.

Hollie has a rescue dog from her first job with whom she loves walking and exploring the countryside with. She also enjoys swimming and skiing.

Dr Eugenio Gaudio


ECVS Resident in Small Animal Surgery

Eugenio graduated in Veterinary Medicine from the University of Padova, Italy, in 2016. Soon after graduation, he underwent a three-year clinically oriented PhD program in Veterinary Science focusing on postoperative pain assessment, working alongside the University of Padova’s anaesthesia and surgical team. 

Being very keen on clinical research and a great wildlife enthusiast, Eugenio spent seven months at the University of Stellenbosch, RSA, and three months at Dubai Falcon Hospital, UAE, carrying out clinical work and research projects on wildlife chemical immobilisation. 

In 2020, Eugenio moved to Doha, Qatar, where he undertook a role in small animal practice. He then moved to the UK in 2021, where he worked as a general practitioner for a few months before joining Willows Referrals in 2022 as a rotating intern. In 2023, Eugenio worked as a surgical intern at Fitzpatrick Referrals and commenced his ECVS Surgical Residency training.  

As a result of his endeavours, Eugenio has published several papers in internationally recognised scientific journals and presented his research at various conferences. 

In his spare time Eugenio enjoys playing the violin, doing physical activity, and spending time in the outdoors. 

Soft Tissue Surgery

Find out more

To assist owners in understanding more about Soft Tissue Surgery we have put together a range of information sheets to talk you through the some of the more common soft tissue conditions seen and treated by our Specialists.