Willows is pleased to offer video consultations for both primary care and referral appointments. Our video consultation service enables our teams to assist clients when we are not able to provide face to face consultations.
Using Microsoft Teams, our clinicians can give advice, help monitor treatment for pets already under our care. In certain circumstances we may be able to provide veterinary attention to new cases, where no other more suitable arrangements can be made.
Following a video consultation, it may be necessary for your pet to undergo a physical examination to enable a full diagnosis to be made. You would be required to bring your pet to Willows for this; there would be no additional charge for this examination.
Vets work under professional guidance from the RCVS and the Medicines Act; this restricts what can be carried out remotely to diagnose and treat your pet when they are unwell.
To find our more or book a video consultation contact our team on 0121 712 7070.
Video Consultation Service Terms and Conditions
In addition, our standard terms and conditions will apply.