Jacques Ferreira


RCVS Specialist in Veterinary Anaesthesia and Analgesia
European Specialist in Veterinary Anaesthesia and Analgesia

Jacques graduated from the University of Pretoria with a Bachelor of Science (Biotechnology) in 2006, directly after which he enrolled in a Bachelor of Veterinary Science, which he completed in 2011. Jacques always had an interest in physiology and pharmacology and after completing a 12 month rotating internship in Small Animal Medicine and Surgery at the Onderstepoort Veterinary Academic Hospital, he went back to the University of Pretoria where he enrolled in a Veterinary Anaesthesia and Analgesia residency and Masters of Science simultaneously.

Jacques’ MSc investigated the effect of various anaesthetic drugs on the quality of anaesthesia induction and recovery. After three years of very diverse work anaesthetising a range of animals including rhinos, elephants, lions and even a seal, Jacques moved to the United Kingdom in 2015. Jacques spent two years as a lecturer in Veterinary Anaesthesia at the University of Liverpool and in 2017 became a Diplomate of the European College of Veterinary Anaesthesia and analgesia. Currently, Jacques has a particular interest in peri-operative pain management, focussing on the use of local anaesthetic techniques for prevention of nociception.

When not at work, Jacques is a keen triathlete and squash player and can often be found running trails in Wales, with his running partner Murdoch, a 3-year-old German Shepherd dog.
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Emma Box

BSc (Hons) PgDip VetPhys MNAVP

Veterinary Phsiotherapist

Emma graduated from the University of Nottingham in 2016. She then went on to qualify as a Veterinary Physiotherapist from Harper Adams in 2018. She spent two years working in small animal practice in the Midlands, before joining Willows in 2019. She is an active member of The National Association of Veterinary Physiotherapists (NAVP). Emma is currently undertaking specialist rehabiliation training at the University of Tennessee, to achieve Canine Rehabiliation Practitioner Certification.

Emma has a clinical interest in neurology, chronic pain management and the enablers and barriers to veterinary physiotherapy referral. She feels privileged to do a job she loves and finds supporting pets and their owners down the long and winding road of rehabilitation extremely rewarding.

Outside of work, Emma has two mischievous rescue cats called Rocket and Ringo. She is a keen runner and enjoys outdoor adventures with her family.
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Holly Finelli

BSc (Hons) MNAVP L4Cert Canine Hydrotherapy

Veterinary Physiotherapist

Holly graduated from Coventry University in 2019 with a first-class degree in Veterinary Physiotherapy. Holly also holds an OCLNR Level 4 Certificate in Canine Hydrotherapy for Veterinary Physiotherapists.

Holly has previously worked in a small animal practice, treating a multitude of patients with physiotherapy, laser therapy and hydrotherapy. Holly has a particular interest in post-operative rehabilitation as well as rehabilitation for muscular injuries. Holly enjoys providing support for owners as well as patients throughout the recovery and treatment process.

In her spare time, Holly enjoys cooking and baking but most of all she loves playing netball.
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