Willows has been crowned ‘Best UK Referral Centre’ for the third year running in the Best UK Vet Awards.
There were also further celebrations as we scooped Best Vet for the West Midlands at the prestigious national ceremony.
The awards are presented to practices across the UK with the most four or five-star online reviews in each category.
In order to select the winners, award organisers analyse more than 15,500 reviews left by pet owners on vet practice websites throughout the year.
Tom Reilly, our Hospital Director , said: “Once again, Willows’ dedication to our patients and clients has been recognised by pet owners.
“For the third year in a row, we’ve scooped ‘Best UK Referral Centre’ and, if that wasn’t enough, we’ve also picked up ‘Best Vet for the West Midlands’ for the second year running.
“Our incredible team of vets, nurses and support staff are the ones who make this possible and I am
unbelievably proud of them as they maintain the exceptionally high standards Willows is renowned for.
“It would be hard to match such a skilled, compassionate and dedicated team as the one at Willows, and I feel very lucky to be part of this award-winning team and collecting the awards on behalf of the hospital.”
Susie Samuel, CEO of VetHelpDirect, said: “The Best UK Vets Awards were established 11 years ago to reward vet practices that delight their pet-owning clients. We are so pleased this practice has been recognised and local pet owners should be reassured their pets are in very safe hands.”
For more information about the awards, visit bestukvet.co.uk.