Booking Terms and Conditions


Delegate Fees

All delegate fees include materials, text, lunch, tea, coffee and meeting room refreshments.


Delegate fees do not cover accommodation.


Cancellations / Postponements

Please note that cancellations will incur a 50% administration fee at any time after reserving a place. However, a substitute delegate may be named at any time. Same day cancellations/postponements must be paid for in full.


Payment can be made online through Sage Pay using a credit or debit card.


Terms and Conditions

Willows Referral Service CPD Forums are constantly updated and improved and Willows Referral Service reserves the right to alter forum content without prior notice. Willows Referral Service reserves the right to alter the dates, presenters, timings, venues and/or cancel a CPD forum at any time without liability. However, as much notice as possible will be given, and where Willows Referral Service cancels a forum, delegates will be offered an alternative date or a full refund.