Willows holds the Investors in People Silver award. The award concentrates on areas such as communication, employee development, performance management and training. It provides formal recognition of how deeply all our staff care about the work undertaken here, and how they recognise that their individual contribution helps to provide excellent care for all our clients and their pets.

We remain firmly committed to excellence and to continual improvement in every aspect of what we do, including the ongoing development of our fantastic team of staff, of whom we are immensely proud.