When Your Pet Is Referred

To Willows

Find out more
HAS YOUR PET BEEN REFFERRED
GENERAL PRACTICE
FAQ’S
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Quality healthcare for your pet

Caring for pets as if they are our own.

There are times when your local Vet may decide that the best course of action for your pet is a more specialised approach to diagnosis, care and treatment than they are able to provide. In this instance your Vet will be able to recommend that a referral to a Specialised Vet is appropriate – just as your GP would refer you to a Consultant in the human healthcare.

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General Practice Service

Caring for pets as if they are our own.

At Willows our General Practice Vets offer consultations for all of your pets healthcare needs including vaccinations, annual health checks, neutering, dental healthcare and weight management. With longer than average consultations there is plenty of time to discuss concerns, take a full history, carry out a physical examination and discuss in detail the treatment options are available.
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Frequently Asked Questions

Caring for pets as if they are our own.

We want to make it as easy as possible for you to find the information you need, and so we’ve gathered a list of frequently asked questions to help you with any questions you might have. If your question is not answered here please contact us with your query and we will be happy to help you.

Committed to Excellence

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Internationally renowned Specialists committed to the very highest levels of Veterinary care

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General Practice Care, for all your pet’s healthcare needs

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Specialist Veterinary care for dogs and cats referred to us by Veterinary Surgeons across the UK

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World-leading, state-of-the-art facilities and equipment

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Gold Level Cat Friendly Clinic

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24 hour / 365 on-site emergency care

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Our friendly, passionate and exceptionally skilled team are dedicated to looking after your pet as if they were their own

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A commitment to excellence in all that we do

COMPASSIONATE & HIGH QUALITY CARE

We aim to provide each of our patients

with the same level of care that we would wish for our own pets.

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First class care

for our patients

At Willows our Specialist Veterinary Surgeons work together to provide the very highest level of care across 12 Specialisms including Neurosurgery, Orthopaedics and Oncology – just as you would find in a human hospital. This unique approach means that we can ensure your pet receives a 360° approach to their care and treatment, when it is needed most. With a team of 50 Specialist Vets and over 80 fully qualified Nurses Willows welcomes patients who are referred to us by their local Vet for Specialist investigation and treatment. As part of our Commitment to Excellence you will always find a Specialist from each discipline available 24 hours a day, every day of the year. Willows, Committed to excellence in all that we do.

Our Services

Learn more about your pet’s specific condition, treatment or procedure with our easy to use Pet Health Information Sheets.

Willows is here 24 hours a day every day of the year (including Christmas and New Year) providing care, treatment and support for you and your pet.

Veterinary Consultations from the comfort of your own home

Through our commitment to the excellent care of cats and their owners, Willows has been accredited by International Cat Care (iCatCare) as a Cat Friendly Clinic at the Gold Level.

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Your dog can be a life saver

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In conjunction with Pet Blood Bank UK, Willows hosts regular blood donor sessions at the practice.

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Open evenings

Come and have a Look!

Don’t just take our word for it, why not come and have a look at our state-of-the-art facilities and meet some of our amazing team with a behind the scene tour of the hospital.
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Your dog can be a life saver

Pet-Blood-Bank-Logo

In conjunction with Pet Blood Bank UK, Willows hosts regular blood donor sessions at the practice.

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Online Repeat

Prescription Form

Our online repeat prescription service is now available to our General Practice Clients, making it easier for you to request repeat medication at the click of a button.
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