We want to reassure you that Willows Veterinary Centre and Referral Service remains fully open, providing Specialist care and treatment across 14 disciplines as well as General Practice appointments for all your pet’s healthcare needs.
We have elected not to change our Covid safety guidelines at this stage despite the national relaxation of government guidelines on 19 July to continue to protect everyone who works in and visits our hospitals. Our current guidelines will therefore stay in place until at least the end of August.
Our team members are equipped with all necessary PPE equipment (including facemasks and visors). They will continue to follow stringent cleaning, hand washing and social distancing procedures as we remain committed to the health, safety and wellbeing of all. We will continue to use Perspex shields in reception, consult rooms and offices and enhanced cleaning protocols will remain in place. We ask that clients continue to wear a mask unless medically exempt and that one client accompanies each pet; this may be adjusted at the Specialists discretion.
Thank you for your understanding during this time. We remain committed to delivering the best possible care for your pet when they need it most.